Comments on: Adobe’s CS4 Free Gift of Layers Magazine a Bust http://www.jonnymac.com/blog/2008/11/22/adobes-cs4-free-gift-of-layers-magazine-a-bust/ Mon, 12 Oct 2009 23:38:14 +0000 hourly 1 By: Barb Mockridge http://www.jonnymac.com/blog/2008/11/22/adobes-cs4-free-gift-of-layers-magazine-a-bust/comment-page-1/#comment-81537 Barb Mockridge Tue, 14 Apr 2009 12:14:17 +0000 http://www.jonnymac.com/blog/?p=520#comment-81537 I also received an email to register my qualifying product with Adobe through the program itself (my qualifing program was PS CS4) and receive my choice of a "free" gift. Choices were a font, training, etc. I wanted the font. When I recevied no response, I registered again; thinking maybe it did not go through the 1st time. Still nothing. (And Adobe emails have never gone into my spam folder; BUT I did check every day to make sure it did NOT go there.) I opned up a customer service case; it was closed with the answer I did not have paid technical support. I called customer service; they said they would email me the link. Nothing. Open another customer service case; it was closed as "resolved". Called customer Service AGAIN, AGAIN they said they would email it. NOTHING. Yet I am still receiving other emails from Adobe. I am at my wits end; I am SO frustrated. Any ideas? I also received an email to register my qualifying product with Adobe through the program itself (my qualifing program was PS CS4) and receive my choice of a “free” gift. Choices were a font, training, etc. I wanted the font. When I recevied no response, I registered again; thinking maybe it did not go through the 1st time. Still nothing. (And Adobe emails have never gone into my spam folder; BUT I did check every day to make sure it did NOT go there.) I opned up a customer service case; it was closed with the answer I did not have paid technical support. I called customer service; they said they would email me the link. Nothing. Open another customer service case; it was closed as “resolved”. Called customer Service AGAIN, AGAIN they said they would email it. NOTHING. Yet I am still receiving other emails from Adobe. I am at my wits end; I am SO frustrated. Any ideas?

]]> By: Kevin Suttle http://www.jonnymac.com/blog/2008/11/22/adobes-cs4-free-gift-of-layers-magazine-a-bust/comment-page-1/#comment-80120 Kevin Suttle Fri, 30 Jan 2009 16:13:35 +0000 http://www.jonnymac.com/blog/?p=520#comment-80120 Dude, I read this post a long time ago, right after CS4 had come out and I didn't receive my copies of the magazines. I happened to register Acrobat yesterday and got another Free Gift email. This time, Layers Magazine wasn't an option, but instead had been replaced with a font named Hypatia Sans. Next to the description of the font is an image of an unknown (to me) CS4 logo, which makes me think, "oh, sweet! The CS3/4 Icon font!" Sounds good, right? http://flickr.com/photos/kevinsuttle/3238440453/ Well, that's where I was wrong. Not only was it NOT the logo/icon font, it wasn't even clean and usable. I downloaded the font, tried to use it in Photoshop, and noticed it was a little aliased and jaggy. I tried it in Flash. Same result. I tried it in Illustrator. Nothing doing. http://flickr.com/photos/kevinsuttle/3239305246/sizes/o/ I hope I'm just missing something. Dude, I read this post a long time ago, right after CS4 had come out and I didn’t receive my copies of the magazines. I happened to register Acrobat yesterday and got another Free Gift email. This time, Layers Magazine wasn’t an option, but instead had been replaced with a font named Hypatia Sans. Next to the description of the font is an image of an unknown (to me) CS4 logo, which makes me think, “oh, sweet! The CS3/4 Icon font!” Sounds good, right?

http://flickr.com/photos/kevinsuttle/3238440453/

Well, that’s where I was wrong. Not only was it NOT the logo/icon font, it wasn’t even clean and usable. I downloaded the font, tried to use it in Photoshop, and noticed it was a little aliased and jaggy. I tried it in Flash. Same result. I tried it in Illustrator. Nothing doing.

http://flickr.com/photos/kevinsuttle/3239305246/sizes/o/

I hope I’m just missing something.

]]> By: Greg V http://www.jonnymac.com/blog/2008/11/22/adobes-cs4-free-gift-of-layers-magazine-a-bust/comment-page-1/#comment-79945 Greg V Tue, 30 Dec 2008 15:48:38 +0000 http://www.jonnymac.com/blog/?p=520#comment-79945 Well, at least you guys are getting the confirmation email linking to the free gift. I chatted via web with an Adobe rep, stating that I had not received the free gift email - I was told he sent the email again. Then I got an email about my case being closed, but have yet to get the one allowing me to select a free gift... What font is offered? Well, at least you guys are getting the confirmation email linking to the free gift. I chatted via web with an Adobe rep, stating that I had not received the free gift email – I was told he sent the email again. Then I got an email about my case being closed, but have yet to get the one allowing me to select a free gift… What font is offered?

]]> By: Nate Chatellier http://www.jonnymac.com/blog/2008/11/22/adobes-cs4-free-gift-of-layers-magazine-a-bust/comment-page-1/#comment-78192 Nate Chatellier Tue, 25 Nov 2008 22:32:51 +0000 http://www.jonnymac.com/blog/?p=520#comment-78192 Yeah, I read the fine print a little more carefully when I made my choice a week ago and saw that they were "downloaded" versions of the mag, so I went with the fonts... Yeah, I read the fine print a little more carefully when I made my choice a week ago and saw that they were “downloaded” versions of the mag, so I went with the fonts…

]]> By: Devon O http://www.jonnymac.com/blog/2008/11/22/adobes-cs4-free-gift-of-layers-magazine-a-bust/comment-page-1/#comment-77933 Devon O Sun, 23 Nov 2008 14:32:53 +0000 http://www.jonnymac.com/blog/?p=520#comment-77933 Haven't decided, yet, but I'm leaning towards the 30 day Safari trial - thanks for making the decision a bit simpler.. Haven’t decided, yet, but I’m leaning towards the 30 day Safari trial – thanks for making the decision a bit simpler..

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